When teams thrive, organisations triumph

JiGSO Listen is an innovative team listening platform that helps your teams thrive and your organisation triumph by giving your teams the insights and tools to build a culture of cohesion and psychological safety. In this short video, CEO Hans Donckers talks about how our teams are suffering, why this is a problem, and how you can turn some shit into magic. 

Our teams are suffering

Or as a CEO from a large accountancy firm said:

We managed to keep our people happy and safe during the lockdown the past nine months, but I feel that we have lost our team spirit and culture.

How is that a problem?

Because today, teams are the molecular units of organisations. Teams are where the magic happens. It’s where innovation happens and complex problems are being solved. But teams are also where the shit happens. When people come together, you can get conflict, frustration, and mutual misunderstanding.

And if we’re honest, we have to admit that the past nine months the magic wasn’t always there, but the shit was. 

And for the years to come, this will not change. We’re facing two big challenges.

  1. A practical challenge: how will we work together as a team? How will we collaborate as a team with people being remote, with people working from home, perhaps even people being on different continents in different offices?
  2. A relational challenge: in this new normal, how will we ensure team cohesion? How will we make sure that we build a climate of psychological safety? How will we maintain our culture?

If we look at the evidence and research that was done recently by Deloitte and McKinsey, it’s clear we can tick the box for the first challenge. Today, we are all on Teams or Zoom. We’ve implemented virtual collaboration platforms such as Miro and mural. We’re using different tools to make sure that business continues.

However, the other challenge, that’s a huge one. Research shows that from the top five concerns of the whole European workforce, two are related to trust and team cohesion. 

So what should you do?

One thing you could do is to send your HR business partners to go and fix it.

Or you could organise another leadership training.

Or you could give the empowerment and the tools to the teams themselves. That’s what we do at JiGSO Listen.

JiGSO Listen is an innovative team listening platform that helps organisations flourish by giving your teams the insights and tools to build a culture of cohesion and psychological safety. 

How does that work?

JiGSO Listen guides teams through a three-step learning loop from

  • asking the right questions
  • to giving the right insights
  • and generating actionable advice

JiGSO Listen guides teams through a three-step learning loop from asking the right questions, to giving the right insights, and generating actionable advice

Asking the right questions

With smart and low effort pulses, team members can answer questionnaires on timely topics such as psychological safety, team cohesion, culture, and diversity & inclusion. You can also add custom-made pulses by your company.

Every question in a new pulse is adapted to the previous results. In this way, the learning goes deeper every time you run the pulse.

Giving the right insights

Asking the right questions is one thing, translating the answers into real insights is another one. JiGSO is a data science company. That is why we’ve put a lot of effort into designing not only the right dashboards but also integrating built-in analytics. This allows every single team member to consult, slice & dice, and share the insights and get a granular view on what is happening where, when, and why. 

Generating actionable advice

This is where a lot of the solutions would stop. We asked the question and we gave you the answer.

This is where JiGSO Listen starts. Every team receives tailored recommendations on what to do to reinforce certain aspects of their team functioning. In the action module, team members can save and monitor their team action plan. An extensive learning library with scripts, tools, and tutorials helps teams to put those recommendations into practice.

Does this require a long and heavy IT project with a lot of resources?

Absolutely not. JiGSO Listen is a flexible, cloud-based solution,

  • easy to launch
  • easy to onboard
  • and fully GDPR compliant.

When teams thrive, organisations triumph

Psychological safety, team cohesion, and culture are not just fluffy HR buzzwords but key indicators of team performance. An innovative team listening platform like JiGSO Listen helps you empower your teams and turn some shit into magic. 

Ready to empower your teams?